RSEA Outlet online, we accept major credit cards such as Visa, AMEX, and MasterCard. Please be aware that payments for online orders cannot be processed in-store.

To make the shopping experience easier, you are not required to register an account before placing an order. You can proceed with your purchase as a guest without the need for prior registration.

Tracking your order is simple. Upon placing your order, you'll receive an email confirmation with a unique order number. For customer service assistance, please contact us at 132 100 or use our contact form, ensuring you have your order confirmation number ready for quicker assistance. 

Partial shipment may happen if some items from your order were not available during processing. To promptly deliver the available items, RSEA might opt for partial shipment. There are no extra freight charges for partial shipments. For information regarding the arrival of the remaining items, please reach out to our Customer Service team.

Once your order has been placed, we are unable to make any modifications or cancellations, including changes to delivery or payment methods.

If you're unable to locate a particular product online, it could be a special item not available nationwide. Please reach out to us at 132 100 to inquire about or place an order for such items.

Currently, gift cards can only be redeemed for purchases made in our physical stores.